FAQs

Here are some of the most commonly asked questions we’ve received from potential members. If you can’t find what you need here, then please email the Marketing Cheltenham Commercial Partnerships Manager, Tara, who will be happy to help

How much will it cost me?

From £20 per month for bronze members to £65 per month for gold members. Full details of the prices can be found on the Marketing Cheltenham membership pack.

I want to be a member of cotswolds.com and Marketing Cheltenham / Visit Cheltenham. What’s the difference and can I join both?

Yes of course, the two work together closely although have different aims and audiences so for some local visitor economy businesses it is worth being a member of both.

The remit of Cotswolds Tourism is to promote The Cotswolds as a destination, nationally and internationally, including but not limited to Cheltenham. Their focus is on big picture stuff, attracting visitors who are coming to the UK, and domestic tourists from our shores and encouraging them to visit the region. Our role as Marketing Cheltenham / Visit Cheltenham is to promote Cheltenham specifically, attracting visitors to visit and stay within Cheltenham, visit more regularly and spend more, and also to support the resident experience and use of the town. See more about our role here…

My business is outside the Cheltenham Borough Council boundary but I class myself as a Cheltenham business. Can I still join?

Yes! We’d love to have you on board. Contact us here…

A few of your benefits aren’t applicable to all members. Why not?

All of our benefits are available for all of our members to use at their discretion, however naturally some won’t fit the profile of your business. For example, Meet in Cheltenham promotes conference, event and meeting venues and is only relevant if you can take these kinds of bookings. There are plenty of benefits to choose from, and plenty to maximise the value of your membership with us, so we know you’ll find lots to work for you.

I’m not VAT registered; do I need to pay VAT on top?

VAT is not added to businesses/ members that are not VAT registered.

I’m a member of Cheltenham BID; do I get a discount?

Cheltenham BID has invested in Marketing Cheltenham on your behalf, allocating a proportion of your Cheltenham BID levy to make use of the Marketing Cheltenham / Visit Cheltenham channels. This means that you are an affiliate member of Marketing Cheltenham, and receive bronze membership for free. If you wish to upgrade to become a silver or gold member please contact Tara at [email protected]